Privacy Policy

Last updated July 21, 2025
Effective date July 21, 2025

This Privacy Policy describes the policies of Mais Engenharia – Soluções de Engenharia, Lda., Edifício Lisboa Oriente, Av. Infante D. Henrique 333H, Edifício 4 – Fração 23, Portugal 1800-282 Lisbon, Portugal, email: geral@maisengenharia.com, telephone: +351 210132014 regarding the collection, use and disclosure of your information that we collect when you use our website (https://maisengenharia.com).

By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after the revised Policy is posted on the Service, and your continued access or use of the Service after that period will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you review this page periodically.

Information we collect:
We will collect and process the following personal information about you:

Name
Email
Telephone

How we use your information:
We will use the information we collect about you for the following purposes:

Collecting customer feedback
Support

If we want to use your information for any other purpose, we will ask for your consent and we will use your information only after we receive your consent and then only for the purpose(s) for which we gave consent, unless we are required to do otherwise by law.

How we share your information:
We will not transfer your personal information to third parties without your consent, except in limited circumstances as described below:

Analysis
Data collection and processing

We require these third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to keep it for longer than is necessary to fulfill that purpose.

We may also disclose your personal information for the following purposes: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of your information:
We will retain your personal information for 90 days to 2 years after user accounts become inactive, or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as for recordkeeping/reporting purposes, in accordance with applicable law, or for other legitimate reasons, such as enforcing legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, none of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:
Depending on applicable law, you may have the right to access, rectify, or delete your personal data or receive a copy of it, restrict or object to the active processing of your data, request that we share (port) your personal information with another entity, withdraw any consent you provided to us to process your data, the right to lodge a complaint with a legal authority, and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at geral@maisengenharia.com. We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the necessary personal information or withdraw consent to process it for the necessary purposes, you may not be able to access or use the services for which your information was requested.

Cookies, Etc.
To learn more about how we use these tracking technologies and your choices regarding them, see our Cookie Policy.

Security:
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Complaints/Data Protection Officer:
If you have any questions or concerns about the processing of your information that is available to us, you can email our Complaints Manager at Mais Engenharia – Soluções de Engenharia, Lda., Edifício Lisboa Oriente | Av. Infante D. Henrique 333H | Prédio 4 – Fração 23, email: geral@maisengenharia.com. We will address your concerns in accordance with applicable law.